Testimonials
Jan Lee
09:20 13 Nov 23
My Dad sudden passing was so well managed by Ang and his team. The whole team professionalism was top-notched and fast. Ang make sure every details was covered and answered our queries promptly. From the bottom of our hearts, we are greatly for the tremendous support. Truly Western Casket, a great partner in ensuring our loved ones has a great send-off in their last journey 💯
Kelvin Khoo
07:35 20 Jun 23
We were extremely lost on the traditions or cultural practise on one's love passing. Western Casket was recommended to us by Mt Vernon sanctuary. The staff visited us at a time suitable to share on their packages. We were please they demostrated empathy and do engage us a few times a day to check on the body and if we require any sort of assistance. From the wake to funeral everything went smoothly. They really know what needs to be done and help make complex situation simple to understand with their suggestions. Most important they were no pushy sales tactics to add from A to Z. Just the required and if you have the extra to spend there is always a grand option.I would highly recommend them to anyone. You will feel the difference once compare with others.
chris chee
04:41 10 Jun 23
As we are 1st time handling a funeral, and don't know what to expect. I am very glad I had engaged Western Casket for this service. The funeral directors are a team of professional. They will assist you in all your needs and have a wide range of package to cater to your budget. Their professionalism left a very good impression on me. Highly recommended.
Marcus Tan
01:13 02 Jun 23
My father recently passed away and we were satisfied to have Western Casket oversee the funeral. As free thinkers, we wanted a simple funeral which they delivered. Despite engaging only the basic package, the team remained professional and delivered a high quality service tending to most details allowing the family more time to grief. They do not hard sell miscellaneous items and services, and any unused unopened items could be returned and refunded.
Lay Lay Lim
11:43 18 May 23
Our mama was very pleased with the level of professionalism and efficiency provided by Western Casket. They took great and awesome care for the final journey of her beloved husband of 64years. Their attentiveness to the smallest detail gave us time to grief without worrying that we might possibly overlook major customary matters.Our mama liked how they did the entire setup for our papa's wake in the most respectable manner - clean fresh curtains, properly layered huge panels of pristine clean blue carpet, presentable tables aesthetically covered in double layers of grey over white table clothes. Chairs were clean and sturdy. It certainly comforted our mama that our late papa was given the best funeral services as he returns home to God's kingdom.One incident of how Western Casket came fast to our rescue. We were desperately looking for Christian hymns to be played during the procession and at the burial ground. Their staff, Benedict, quickly assisted us in pulling out the songs from Spotify in his HP. He had the hymns played over the speaker they provided us with.Whatever we could possibly think of, they have already been thought of by Western Casket. Thank you, Western Casket, for being so dependable. We can safely put our trust in them.A big shout out to Ang Zi Qian - he attended to us in the wee hours upon our papa's passing. He listened. He was patient. He promised to give our family a good funeral service for our wonderful late father. He did.We will definitely, by word of mouth, recommend any bereaved families to Western Casket. It is THE ONE to go to.To Western Casket - we are in gratitude.(Our beloved father was buried at 4pm, today, 15May2023, almost 6hrs ago.
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